Organizations in the 21st Century:
Knowledge and Learning—the Basis for Growth

Nov. 16-17, 2001 at the Social Science Research Center (WZB), Reichpietschufer 50, 10785 Berlin

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"Organizations in the 21st Century: Knowledge and Learning—the Basis for Growth" was held Nov. 16-17, 2001 at the Social Science Research Center (WZB) in Berlin, sponsored by the Gottlieb Daimler- and Karl Benz-Foundation.

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Conference Summary

Table of Contents

Introduction

About the Event

What is Organizational Learning?

Defining a Need

New Thinking

Cause and Effect

Theory to Practice

Between Three Worlds

Learning in the Private Sector

Learning in the Public Sector

Learning in the Academic Sector

Opportunities for Cross-Pollination?

Case in Point

Reconsidering the Variables

Diversity and Conflict

Learning with Power

Learning with Emotion

Learning Fashions

Learning from the Past and Future

Architecture for Learning

Organizational Theater

About the Author

 

Reconsidering the Variables

Learning Fashions

In a session called “Fads and the Rediscovery of Good Old Ideas,” Prof. Alfred Kieser of the University of Mannheim, Prof. Keith MacMillan of Henley Management College in the UK, and Prof. Santiago García Echevarría of the Universidad de Alcalá in Spain explored the role of intellectual and management fashions in organizational learning.

The consultancies have as much influence over life in office towers as the couture houses have on the cosmopolitan streets below. As Kieser points out, this can have two kinds of effects. By creating and shaping management trends and fashions, they are able to manipulating clients into a position of insecurity and dependency. Seen less cynically however, Kieser finds advantages. Management fads increase discussion of new concepts and hopefully lead to better understanding of the organization, learning new tools and alternative models of behavior.

If consultants attempt to use fads to differentiate themselves, MacMillan notes, perhaps it goes both ways—offering organizations the opportunity to evaluate their value. And like consultants, managers are also looking for new ideas to set themselves apart. The quality of ideas each of the parties develop and their ability to deliver on these ideas contributes significantly to their reputation and the trust their stakeholders may place in them. He points out, however, that it is equally important to build on “old” ideas whose time returns, as it is to generate new ideas, although reputations are often built more easily on being associated with introducing a new idea than on rediscovering an old one.

 

Revised: 11/13/02. All contents copyright 2001 by Steve Barth, Wissenschaftszentrum Berlin für Sozialforschung (WZB), and individual authors. All rights reserved. For more information, please contact the Webmaster. Photographs by Peter Hinsel.