Organizations in the 21st Century:
Knowledge and Learning—the Basis for Growth

Nov. 16-17, 2001 at the Social Science Research Center (WZB), Reichpietschufer 50, 10785 Berlin

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"Organizations in the 21st Century: Knowledge and Learning—the Basis for Growth" was held Nov. 16-17, 2001 at the Social Science Research Center (WZB) in Berlin, sponsored by the Gottlieb Daimler- and Karl Benz-Foundation.

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Conference Summary

Table of Contents

Introduction

About the Event

What is Organizational Learning?

Defining a Need

New Thinking

Cause and Effect

Theory to Practice

Between Three Worlds

Learning in the Private Sector

Learning in the Public Sector

Learning in the Academic Sector

Opportunities for Cross-Pollination?

Case in Point

Reconsidering the Variables

Diversity and Conflict

Learning with Power

Learning with Emotion

Learning Fashions

Learning from the Past and Future

Architecture for Learning

Organizational Theater

About the Author

 

Reconsidering the Variables

Organizational Theater

If the conference raised more questions than it answered, perhaps that is as it should be. As theatre director Robert Wilson pointed out in his provocative closing keynote performance. Wilson has a reputation for creating spaces where people can think differently—including business people such as Dormann and his colleagues from Aventis, who have traveled to Wilson’s Watermill Center on Long Island to hold retreats. Wilson de-emphasized the importance of having all the answers in both business and the arts and highlighted the benefits to be discovered from remaining open to surprises. He illustrated the creative impact of unexpected interactions on the development of ideas, drawing on his own life experiences.

“My responsibility as an artist is to ask questions. If we knew, there would be no point in doing it,” Wilson says. “If I come to a conclusion, there is no dialogue.”

Wilson’s closing thoughts left participants reflective mood about their two days of unusually open and intensive exploration. Before leaving, many of those present started formulating plans together for seeking out new questions and creating more space and time for dialogue.

Revised: 11/13/02. All contents copyright 2001 by Steve Barth, Wissenschaftszentrum Berlin für Sozialforschung (WZB), and individual authors. All rights reserved. For more information, please contact the Webmaster. Photographs by Peter Hinsel.